The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth
John Wiley & Sons, 2018 M11 20 - 256 páginas
Conquer the most essential adaptation to the knowledge economy
The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent—but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Not every idea is good, and yes there are stupid questions, and yes dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing.
This book explores this culture of psychological safety, and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation.
Shed the "yes-men" approach and step into real performance. Fertilize creativity, clarify goals, achieve accountability, redefine leadership, and much more. The Fearless Organization helps you bring about this most critical transformation.
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Standing on Giants Shoulders
Measuring Psychological Safety
The Paper Trail
Psychological Safety at Work
Stretching the Stretch Goal
Who Regulates the Regulators? Avoiding Avoidable Failure
Learning from Psychologically Safe Work
Safe and Sound
One for All and All for
Transparency by Whiteboard
Creating a Fearless Organization
Making it Happen
How to Invite Participation So People Respond
How to Respond Productively to Voice No Matter